how to replace boat headphones in warranty

 

Boat headphones are one of the most important pieces of audio gear on your boat, so you'd like to make sure that if anything happens to them, you'll be covered by manufacturer's warranty. With a 100% lifetime replacement guarantee, they're pretty hard to beat! But what do you need to know about getting them replaced?

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Here is our handy guide on how replacements work and what your process should entail. Read through this article and we hope this will help you get the best out of your warranty for years to come!

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Pleasantries out of the way, let's get into it. Disclaimer: This article is not intended as a comprehensive walkthrough for replacing boat headphones in warranty. 

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It is designed to answer the specific questions that our customers have raised and to cover the things you should be thinking about when picking out new headphones.

General instructions:

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Open a warranty claim by sending an email to your manufacturer's warranty department (in this case, JBL), filling out a brief form, and also sending in your boat's serial number so they can identify your model and proceed with the warranty process. 

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If your boat is out of warranty, then you will still want to send in your boat's serial number so they know it's an issue that needs addressing and can get you the most favorable response from their department. 

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Have your current, broken headphones with you (or a picture of them if they are already gone). This can help speed up the warranty process since they can read any relevant information off of it.

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Have an available return address to ship the new headphones back to your manufacturer. There is a good chance that the manufacturer will be sending you a new set, so make sure you've got a way for it to get back to you!

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If applicable, have an available credit card or other payment method for covering shipping and handling costs. The return address and packaging information provided by the manufacturer should also indicate how much this will be. 

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Make sure when providing them with your paypal or credit card information that you ALWAYS use this exact address . If you use another address, then you can expect your headphones to be sent to the wrong address. If you've ever accidentally sent a package to the wrong address, then you can understand why this is important.

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Make sure that your return shipment is sufficiently packaged for safe shipping and handling! Whether you ship by USPS, UPS, or Provian Post (to name a few), make sure that you include enough padding so the headphones won't come into contact with anything during transit.

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Boat headphones are one of the most important pieces of audio gear on your boat, so you'd like to make sure that if anything happens to them, 

Image source: https://www.smartprix.com/

you'll be covered by manufacturer's warranty. With a 100% lifetime replacement guarantee, they're pretty hard to beat! But what do you need to know about getting them replaced?

Image source: https://gadgets360.com/

Here is our handy guide on how replacements work and what your process should entail. Read through this article and we hope this will help you get the best out of your warranty for years to come!

Image source: https://www.flipkart.com/

Pleasantries out of the way, let's get into it. Disclaimer: This article is not intended as a comprehensive walkthrough for replacing boat headphones in warranty. It is designed to answer the specific questions that our customers have raised and to cover the things you should be thinking about when picking out new headphones.

 Image source: https://www.reliancedigital.in/